To help our technical team resolve your issue as quickly as possible, please include the following information when you email support@knighttimeplus.com:
The make, model, and Operating System (OS) version of your device.
The KnightTime+ app version number, which you can find by going to Account > App Settings.
A screenshot or short video of the issue.
Here’s how to find your device information:
iOS (iPhone/iPad): Go to Settings > General > About.
Android: In Settings, go to About phone or About device.
Roku: Go to Settings > System > About.
Amazon Fire TV: Go to Settings > My Fire TV > About.
Apple TV: Go to Settings > General > About.
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