How do I change my KnightTime+ credit card or other account information?

There are two distinct methods for updating your payment information, depending on how your subscription was initially purchased.

Method 1: If purchased directly through our website

If you subscribed to our service directly via our official website, you can easily update your payment details by following these steps:

1. Log in to Your Account: Begin by navigating to our website and logging in to your personal account using your registered credentials.

2. Access Account Settings: Once logged in, locate and click on the "Account" section, then proceed to "Account Settings." This area contains all your personal and subscription-related information.

3. Manage Payment Information: Within the "Account Settings," you will find a "Subscription" section. Underneath this, select the option labeled "Manage Payment."

4. Enter New Payment Details: You will then be prompted to input your updated payment information. Please ensure all details are entered accurately.

5. Save Changes: After entering the new details, click on the "Save" or "Update" button to confirm your changes.

6. Pending Payment Processing: Once your payment information has been successfully updated, our system will automatically process any pending payments that may be due.

Method 2: If purchased through third-party platforms

For subscriptions initiated and managed through external platforms such as Amazon, Google Play (Android), Roku, or Apple (iOS), the process for updating your payment information differs. This is because these third-party platforms are responsible for the billing and management of your subscription. Therefore, any payment updates must be performed directly through their respective systems.

To update your payment details if your subscription was purchased through one of these platforms, please refer to their dedicated support guides:

• Amazon: For assistance with Amazon-managed subscriptions, please visit the Amazon Pay Help page.

• Google Play (Android): If your subscription is managed through Google Play on an Android device, you can find detailed instructions on the Google Play Support page.

• Roku: For Roku-billed subscriptions, please consult the Roku Subscription Management guide.

• Apple (iOS): If you subscribed via Apple on an iOS device, information on managing your subscription can be found on the Manage Apple Subscriptions support page.

It is important to remember that due to the nature of third-party billing, we do not have direct access to modify payment information for subscriptions purchased through these external platforms. You must go directly to the platform where you originally made your purchase to make any necessary changes.