How can I cancel my KnightTime+ subscription?

To cancel your subscription, it is essential to do so on the same platform where you originally made your purchase. This ensures that your cancellation request is processed correctly and that you avoid any further charges.

What if I don't see a cancel subscription option?

If you are unable to locate a "cancel subscription" option within your account settings, it is highly probable that your subscription was initiated through a third-party service. Popular third-party platforms include Amazon, Apple, Roku, or Google. In such cases, you will need to cancel your subscription directly through the respective third-party provider.

Here's how to cancel your subscription based on where you originally subscribed:

• Website Subscriptions:
  If you subscribed directly through our website, simply navigate to the My Account section. From there, select Manage Subscription, and then proceed to Cancel Subscription. Follow any on-screen prompts to confirm your cancellation.

• Apple Subscriptions:
  For subscriptions made via Apple, open the Settings app on your Apple device. Tap on [Your Name] at the top of the screen, and then select Subscriptions. You will see a list of your active subscriptions, from which you can choose the one you wish to cancel. For detailed instructions, you can refer to Apple's official support page on canceling subscriptions: Cancel via Apple.

• Google Play Subscriptions:
  If your subscription was made through Google Play, open the Google Play Store app on your Android device. Tap on your Profile icon (usually in the top right corner), then go to Payments & subscriptions. From there, select Subscriptions and choose the subscription you want to cancel. More comprehensive guidance can be found on Google's support page: Cancel via Google.

• Roku Subscriptions:
  To cancel a Roku subscription, log in to your account at roku.com. Once logged in, navigate to Manage your subscriptions within your account dashboard. Here you will find options to manage or cancel your active subscriptions. Roku also provides a helpful support article for this process: Cancel via Roku.

• Amazon Subscriptions:
  For subscriptions made through Amazon, visit your Amazon account settings. Look for the section titled Your Memberships and Subscriptions. Within this section, you will be able to view and manage your recurring subscriptions, including the option to cancel. Amazon's customer support page offers further assistance: Cancel via Amazon.

Remember to complete the cancellation process before your next billing cycle to avoid being charged for another period. If you encounter any difficulties or have further questions, please reach out to the customer support team of the platform through which you subscribed.

Refund guidance: Per the terms and conditions, all subscription payments are non-refundable. To ensure you are not charged for future months, please cancel your subscription before the next subscription period begins.

• Apple App Store: Request a refund directly at reportaproblem.apple.com.
• Google Play Store: Request a refund through Google Play settings.
• Amazon/Roku: Request a refund via your Amazon or Roku account subscription settings.