Support : KNIGHTIME+ Support

KNIGHTIME+ Support Knowledge Base

Welcome to the KNIGHTIME+ Support Knowledge Base. Search for answers using the search box below, or contact support if you cannot find your answer.

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Getting Started

About KnightTime+

What is KnightTime+?

What platforms is KnightTime+ available on?

How do I subscribe to KnightTime+?

What games can I watch during the KnightTime+ free trial?

How do I sign up for the KnightTime+ preseason free trial?

How long is the KnightTime+ free trial?

Why is a credit card required for the KnightTime+ free trial, and will I be charged immediately?

How much does KnightTime+ cost?

How does KnightTime+ login work? (OTP)

How do I resubscribe to KnightTime+?

Location & Access

I live outside of the KnightTime+ broadcast territory; how can I watch games?

Where is KnightTime+ available?

Why am I receiving an "Out of Market" or location error message on KnightTime+?

How do I set my location on KnightTime+?

How many simultaneous streams does KnightTime+ allow?

How do I troubleshoot KnightTime+ geolocation issues with Starlink?

Account & Payments

How do I change my KnightTime+ email address?

Can I share my KnightTime+ account with family members?

How do I change my KnightTime+ credit card or other account information?

Can I use promo codes, or is there a free trial for KnightTime+?

Can I cancel my KnightTime+ subscription at any time?

How can I cancel my KnightTime+ subscription?

How do I login on KnightTime+ if I used "Sign in with Apple" or if I have an Apple device?

My KnightTime+ payment failed. What should I do?

Is subscribing to KnightTime+ secure?

How do I unsubscribe from KnightTime+ marketing emails?

How do I delete my KnightTime+ account?

Watching

What else will be broadcast on KnightTime+?

Which games are available on KnightTime+?

Why are some games not available on KnightTime+?

Are replays available on KnightTime+?

What broadcasters call the games on KnightTime+?

Can I fast-forward or rewind during KnightTime+live games?

How do I watch KnightTime+ past games or replays?

How to Use Chromecast or AirPlay for KnightTime+?

Can I log in KnightTime+ with my TV provider or streaming provider credentials?

Troubleshooting

Trouble Locating or Restoring Your KnightTime+ Subscription?

What do I do if I experience technical issues on KnightTime+?

Troubleshooting Specific Devices for KnightTime+

How do I turn on/off KnightTime+ closed captioning?

KnightTime+ Subscription Issues on Apple Devices (iPhone, iPad, Mac, or Apple TV)

What information should I provide to KnightTime+ Support for troubleshooting help?

Who do I contact for any inquiries or issues regarding KnightTime+?